Privacy Policy

1. Introduction

Welcome to mynocyo.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to mynocyo.com.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register on our website
Place an order for our natural wood furniture products
Subscribe to our newsletter
Request customer support
Participate in promotions or surveys

The personal information we collect may include:

Name, email address, postal address, and phone number
Billing information and payment details
Account preferences and settings
Purchase history and product interests
Communications with our customer service team

Additionally, we automatically collect certain information when you visit our website, including:

IP address and browser type
Operating system
Pages visited and time spent on pages
Referring website or application
Device information

3. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

Processing and fulfilling your orders for natural wood furniture
Managing your account and providing customer support
Sending transactional emails and order confirmations
Providing information about our products, services, and promotions (with your consent)
Improving our website functionality and user experience
Analyzing usage patterns and trends to enhance our offerings
Protecting against fraudulent transactions and unauthorized access
Complying with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Contractual Necessity: Processing necessary for the performance of our contract with you (e.g., processing your order, delivering products)
Legitimate Interests: Processing necessary for our legitimate business interests (e.g., improving our products and services)
Legal Compliance: Processing necessary to comply with our legal obligations
Consent: Processing based on your specific consent (e.g., for marketing communications)

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide a better user experience. These technologies allow us to:

Remember your preferences and settings
Understand how you use our website
Improve navigation and functionality
Personalize your experience
Analyze website performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf (e.g., payment processing, shipping, customer support)
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our customers or others

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls and authentication procedures
Secure network architecture
Regular backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

Right to Access: You have the right to request copies of your personal data
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you
Whether there is a legal obligation to which we are subject
Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)